Fonterra Sucks Customer Reviews and Feedback
Fonterra Co-operative Group Limited is a New Zealand multinational dairy co-operative owned by around 10,500 New Zealand farmers. The company is responsible for approximately 30% of the world's dairy exports and with revenue exceeding NZ$17.2 billion, is New Zealand's largest company.
A current Research Engineer from Palmerston North City, Manawatu-Wanganui wrote about his/her experience working for Fonterra in a review published by INDEED: "Unpleasant hierarchical working environment Most of the managers here like to show off their power rather than helping people to get the work done. As a new staff, you can easily be a target for the "higher level" people giving you a very hard time (such as judge you wrongly, bully you, etc.) at the beginning"
Former Employee - Customer Service Representative says"I worked at Fonterra full-time for less than a year Cons: Upper management pretty much sticks, hires and promotes their mates. Upper management is self centered starting with the new CEO who not long ago was the manager of Supply Chain manager. There is no room for growth, and if they want to get rid of you it will happen immediately. They exclude people on purpose when having meetings and make it very obvious. Pay is low."
Former Employee - Sales &Amp; Marketing says"I worked at Fonterra full-time for less than a year Cons: Directors were inferior to new things. Communication was awful. Culture was toxic."
Former Employee - Analytics says"I worked at Fonterra full-time for more than a year Cons: political place, poor culture, miss management especially in mid levels, HR does not take the employee issues in the workplace serious and whether or not you have right to voice is based on the organisation chart levels."
Former Employee - Milk Merchandiser says"I worked at Fonterra full-time for less than a year Cons: Terrible management, a lot of time pressure, being forced to drive long hours while tired, and do heavy lifting all for minimum wage."
Current Employee - Anonymous Employee says"I have been working at Fonterra full-time for more than 8 years Cons: managers don't care - only looking after their own benefits and careers Lack of leadership They have forgotten, that they deal with people Employees are only a number which can be deleted at any time in the system"
Current Employee - Anonymous Employee says"I have been working at Fonterra full-time Cons: Meet your targets but company could decide not to pay bonus Way to many restructuring My job security No career path Lack of communication"
Current Employee - Anonymous Employee says"I have been working at Fonterra full-time for more than 5 years Cons: - Very political - people are hired because of who they know & how they speak/look rather than skill - No focus on professional development - No care for employees personal lives and goals - Constant restructures - Many people in the organisation are not required i.e. jobs add no value however managers too focused on increasing their team sizes rather than adding values - "Confidence" is preferred over competence - Management heavy organisation (more talkers than doers)"
Current Employee - Anonymous Employee says"I have been working at Fonterra full-time for more than 3 years Cons: Micromanaging Hidden Agendas Worst HR department No development plan"
says"I have been working at Fonterra Cons: No job security and unstable."
Former Employee - Digital Marketing says"I worked at Fonterra full-time for less than a year Cons: Transparency: Lack of support, communication and an overall expectation towards a successful career path. If you can't get this right (and in writing) from the very beginning then you're doomed. When your direct manager has no idea of what work you're due to complete but just gets handed down the line doesn't bother checking or following up its not the right environment to prosper in. Not many people to turn to for support, and you're forced to source out your own answers constantly (Google recommended) and lots of grumpy people around the traps. Career progression only if you're in tight with higher managers."
Health & Safety Coordinator (Former Employee) says"Fun work place with supportive management. Not all about the numbers but how you personally grow and develop. Decent amount of red tape and politics, but this is expected of a big company. The most enjoyable part of the job was working alongside my colleagues and learning from them. The office started to get crowded as the company grew. Cons: complesency"
Production Worker (Former Employee) says"It's a job not for everyone, you need to make sure you can live with 4 on 4 off roster with a 3 shift rotation. The people you work with and been there longer than you seem to ALWAYS think they are above you & will try and control you, also they think the factory can't run without them and the world will stop turning if they weren't there. The real problem with Fonterra is the Management and of course relying on cows producing milk and we all know we are in a drought and it's getting worse. Even if your full-time or part-time even casual your future is not safe. Seeing perfectly hard working full-time employees been there for over 4 years let go for the smallest problems with no warnings or talking to just let go. There HR is extremely strick . They make you feel you can move up, but they make it very clear after you've been put on full-time that you're only a dairy operative. Don't waste your time there management is disgraceful. Seen 4 different kinds of management changes while working there , that's 4 guys moved on or different job. Like I said if they d if they need to make cuts they just do it, no warnings."
Worker (Former Employee) says"Its not about the work its bout who you know. And how you fit into the company. If one person doesn't like you that it. Cons: no job security, bullying and discrimination"
DC / Warehouse / Logistics Manager (Former Employee) says"Role comes with all the corporate political challenges that large corporate environments unfortunately are burdened with. Cons: Corporate Politics"
Senior Inventory Controller (Former Employee) says"The company was a good place to work, however training was at times very poor. I had great co-workers. A normal day would be around 12 hrs as I had to support after hours. Cons: Required to travel to head office which was on the other side of Melbourne"
Customer Interaction Coordinator (Former Employee) says"Learned that you need to always talk with management before you make a decision. Cons: job security"
Global Process Advisor (Former Employee) says"Very competitive people do not listen . Take long to make decisions . Great products .Very nice country with some friendly people . Company could not make any decisions Cons: too far"
Tanker driver (Current Employee) says"At fonterra the job is a lie from the add- "better work life balance" No out of a 9 day shift pattern you may get 3 days off one of which you sleep all day. middle day your still a zombie leaving one proper day off out of 9. That's if you aren't called back "call back" in to do your "fair share" of covers. Cons: Boring dangerous tiresome"
GLOBAL MARKETING MANAGER, ANCHOR EVERYDAY (Former Employee) says"* No strong long term strategy and direction Cons: No long term strategic direction"
Factory Experience (Former Employee) says"I actually liked it but got sick at the time hence why I had to leave that job , It's a real easy job and I loved it ,It's fast pace and easy to learn what to do , Cons: long hours"
Senior Laboratory Technician (Current Employee) says"Large dairy manufacturer with strong links to rural communities looking to be the No.1 supplier of Dairy in Australia and leader of innovation for the future."
Research Engineer (Current Employee) says"Most of the managers here like to show off their power rather than helping people to get the work done."
Maintenance Fitter (Current Employee) says"An old facility that is in a bad state of repair where the machines have been maintained poorly. The culture is one of doing the bare minimum to keep production running with a poor attitude towards safety and workmanship."
Merchandiser (Former Employee) says"It is a easy to do things on this company but it is not fare with us, cause they did not give are all benefits even that they deducted in our monthly salary Cons: No"
Tanker Driver (Former Employee) says"Very disappointed after 6years of not coming from this area learning to drive hills after spending 30 years of my driving life on mostly flat ground. A day at work was mostly 10 hours and to travel 2 hours to and from work. I learned that that every farmer is different and no two farmers are the same. I found that management of the company was very sincere and caring until we had a new manager for transport was so very rude was not liked by many and was not like other mangers in the company and gave no thought to any other people in transport. My co-workers were happy and thought full group of people that u would go out of your way to talk to until a unknown person turned up and turned the boat up side down and hurt some driver terribly bad. The hardest part of my job was to care for the company after being so brown hearted after wanting to spend the rest of my life with them Fonterra. The most enjoyable part was to get up go to work with the love of people and the trucks I love so much wish we had the best of. Cons: hours worked"
Forklift Operator/Assistant Despatch Supervisor (Former Employee) says"Long hours and constant roster changes. Cons: No comment"
Tower Operator (Former Employee) says"Very little regard for work culture or the well-being of workers in general. Communication between management and employees had a lot of room for improvement. Cons: Long hours, ineffective communication, toxic work culture"
National Agribusiness Manager (Former Employee) says"Work day comprises a full morning of meetings on most days. Cons: Hours, salary, lack of management support"
Key Accounts Specialist (Former Employee) says"Culture is nice. Not that traditional. There’s no hierarchy when it comes to position titles. Most of the people you get to work with are very inquisitive and easy to get along with."
Promodiser (Former Employee) says"in this job my work here is to promote product,communicating to all types of personality is a must,i need to adjust myself to mingle on my customer to have sales.my duty on this job is to reflenish the product.to refill the product on the selling area.and to inventory to do product order or on what they call PO.the hardest part on this job is your handling many areas,you need to budget your time on each branches you're in and to have time for other branches.."